Improving the Effectiveness of Advisory Services Through Performance Appraisal
In an attempt to increase the quality and effectiveness of academic advising, a task force at Auburn University examined the duties and responsibilities of academic advisors. From this job analysis, the author suggests a behavioral/results-oriented appraisal system that can be used to assess the performance of advisors.
Contributor Notes
Dorothy H. Cavender is Assistant Dean/Academic Affairs for the School of Human Sciences and Assistant Professor of Consumer Affairs. She serves as Vice-Chair of the Task Force on Academic Advising and on the Academic Affairs Advisory Committee to the Office of the Academic Vice-President. The author gratefully acknowledges the assistance of James A. Buford, Jr., Extension Management Scientist/Coordinator and Professor of Management at Auburn University, in providing technical advice in the preparation of this manuscript. Address correspondence concerning this article to Dorothy H. Cavender, Assistant Dean/Academic Affairs, School of Human Sciences, Auburn University, Auburn, AL 36849-5601.
