Determinants of MBA Advisor Job Satisfaction: An Exploratory Study
At most institutions accredited by the American Assembly of Collegiate Schools of Business (AACSB), a single advisor works with students enrolled in the Master of Business Administration (MBA) program. This advisor provides advice on course loads as well as careers. As this advisor may make a lasting impression on students, his or her job satisfaction is critical. This exploratory study focused on four classes of determinants of advisor satisfaction. Data were obtained through a survey mailed to all AACSB-accredited schools. A regression analysis revealed that job- and advisor-descriptive variables explained most of the variation in satisfaction. Critical determinants included role clarity, work status, student orientation, and expertise in both technical and creative areas of advisement. This study suggests that full-time employment and clarification of job tasks may enhance advisor job satisfaction.
Contributor Notes
Steven B. Moser is assistant professor and John K. S. Chong associate professor in the Department of Management. The questionnaire used to gather data is available from the authors. Address requests or other correspondence concerning this article to Steven Moser, Department of Management, Box 8377, University of North Dakota, Grand Forks, ND 58202.