Use of a Collective Narrative Process to Articulate Practice-Based Advising Competencies

A set of advising competencies was developed by a collective examination of actual practices among faculty and staff who provide advising services to adult learners. A storytelling methodology provided the data from which skills, knowledge, attitudes, and values reflective of good advising practices were extracted and described. This methodology served as professional and organizational development and as a collective statement about values and valued behaviors of advising in a college oriented to adult learners.