THE IMPACT OF ADMINISTRATIVE SUPPORT AND INSTITUTIONAL TYPE ON ADULT LEARNER SERVICES
The study described examined the scope of existing services for adult learners enrolled in higher education today. Two analyses were performed, one to review the effect of institutional type on services provided and the second to understand the impact of perceived administrative support on efforts to serve this student population. The implications of the findings for academic advisors are addressed.
Contributor Notes
*CHERYL J. POLSON, Ph.D., is an assistant professor of Adult Education at Kansas State University. She has served in numerous leadership roles in NACADA and created the NACADA Advising the Adult Student Task Force.
JAN P. ERIKSEN, ABD, is an academic counselor in the Office of Continuing Education, Department of Credit Programs, The Ohio State University. She has been very active on the Advising the Adult Student Task Force.
